Get in Touch With Us

You must be 21 or older to use sportsbooks (18 or older only where a specific jurisdiction sets that minimum). If gambling is causing you stress or harm, call the National Problem Gambling Helpline at 1-800-GAMBLER.

This page explains how to contact the Sports Betting Bonuses editorial team at topsidepress.com, what we can help with, and what we can't. We're an independent comparison site. We are not a sportsbook, so we can't see or change anyone's betting account.

How to reach the editorial team

Use the contact form or the contact details shown alongside this page in the site footer or menu. We don't publish a personal email address or phone number here, and we won't ask you to send payment details, passwords or ID documents by message. Please never include those.

A short, specific message gets the best result. Tell us which page you're reading, what you saw and what you expected instead. We can't promise a reply time, but we read what arrives.

What we can help with

  • Corrections: If a bonus amount, rollover condition, minimum odds rule or expiration date on our pages looks out of date, tell us. Promotion terms change often, and we review pages against the date shown in our fact-check notes. Our most recent fact-check date for the offers we list is Sep 29, 2026.
  • Questions about our coverage: We can explain how we compare welcome bonuses, free bets and deposit matches, and why an offer is ranked where it is.
  • Suggestions: Want a guide on clearing wagering requirements, state eligibility or event-week promos? Let us know.
  • Partnership or editorial enquiries: Introduce your organization and say what you have in mind. Commercial relationships don't decide our rankings, and commission does not buy position.

What we can't help with

We don't run any of the sportsbooks we cover, so we can't resolve account problems on their behalf. That includes:

  • Bonus credits that haven't appeared
  • Delayed or disputed withdrawals
  • Verification, limits or account closures
  • Promo code entry problems

For those, contact the operator's own support team using the details on its site. Read its bonus terms first, since they set out how disputes are handled. Also keep in mind that many of the brands we list are offshore operators. US state player protections do not automatically apply to them, and there is a real risk you may not be paid. Check the legal position in your state before you deposit, and consult a professional for legal or tax questions.

Reporting a concern about a promotion

If an offer behaved differently from how we described it, send us:

  1. The page and sportsbook name
  2. The offer wording you saw and the date you saw it
  3. Which term differed, such as rollover, minimum odds or payment method

Please don't send screenshots showing personal or account information. We verify what you report against the operator's published terms before changing anything.

Support if betting is a problem

Bonuses never make betting risk-free, and no offer is worth betting more than you can afford to lose. If you feel you're chasing losses or betting to escape stress, stop and reach out for help.

  • National Problem Gambling Helpline: 1-800-GAMBLER, free and confidential.
  • Texas: Texas residents can use the same helpline and look for state-level resources through the Texas Health and Human Services Commission and local problem gambling support services.

Most sportsbooks also offer deposit limits, time-outs and self-exclusion in account settings.

Before you write

Our guides on welcome bonuses and terms are on other pages of the site. If your question is about how promos work in general, browsing them may be quicker. Our current reading list also includes a related guide on non-GamStop casinos, though it covers a different topic and market than US sportsbook promotions.

Thanks for helping keep Sports Betting Bonuses accurate.